Store Policy

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES.

Returns/Exchanges are only accepted for any of these occurrences:

  • Received incorrect or defective item(s).
  • Did not receive ordered item(s).

You must contact us within 10 days of delivery date.

All returns/exchanges are subject to approval.

If you have any questions or concerns, feel free to contact us.

Customer Service HoursMonday - Thursday, 10AM - 6PM | Friday, 10AM - 3PM PT
Phone: (650) 342-3282
Email: CustomerService(at)fatlace.com

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