Shipping & Delivery

Domestic Shipping

DELIVERY METHOD TRACKING NUMBER AVERAGE DELIVERY TIME

USPS First-Class Mail® (limited by weight)

Provided 1-5 Days, based on location
USPS Priority Mail® Provided 1-3 Days

 

International Shipping

DELIVERY METHOD TRACKING NUMBER
AVERAGE DELIVERY TIME
USPS First-Class Mail International™
Not Provided except to UK and CA Varies, but usually 3-5 business weeks
USPS Priority Mail® International
Provided 6-10 Business Days

 

All items are shipped from California, USA. 
All items are shipped by the United States Postal Service (USPS).

All customers are prompted to enter their billing address for both billing and shipping information. We only ship to the cardholder's billing address.

MULTIPLE PRODUCT ORDERS 
If you decide to make an additional order and wish to combine shipping, please contact us immediately. We’ll make every effort to combine orders and correct shipping charges. 

DELIVERY

Please allow 2-3 business days (*Monday through Friday, not including weekends or holidays) for order processing and verification. Once completed, your order will be shipped out from our warehouse using the selected shipping method at the time of check out. Your order should also reach you according to the time frame of the selected shipping method. Although we try to avoid it, expect processing days to possibly reach 3-4 business days during peak holidays or immediately after a collection drop. 

INTERNATIONAL DELIVERY
Once your order leaves the United States, more detailed tracking information may also be found on the website of your country's designated postal service. For items shipped via First Class Mail International, tracking information may only be provided up until the package departs the United States.  

TERMS
We are not responsible for any lost, stolen, or damaged shipments.  We are not responsible for issues caused by incorrect billing/shipping information provided by customer upon checkout. We are not responsible for delayed shipments caused by the shipping carrier. The buyer assumes all responsibilities of claims made with the shipping carrier. 


Need it sooner? Please call us about rush delivery.

Phone: (650) 342-3282 
Customer Service Hours: Monday - Thursday: 10AM - 6PM | Friday: 10AM - 3PM PT 

Taxes
Sales Tax is charged to those orders shipped within the state of California & Hawaii.

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